Delete your BikeOffice account

Radera ditt konto i BikeOffice-appen.

You can delete your account for the BikeOffice app (by Hermodex) in two ways:

  1. In the app: open Settings and tap Delete account.
  2. On this page: enter the email address of your account below. We send you a 6-digit code to confirm that the account is yours, then delete it.

This also works for accounts created with Sign in with Google or Sign in with Apple — use the email address shown on that account.

What is deleted

  • Your account: email address, name and user ID.
  • The product catalog file you uploaded, and its column mapping.
  • Your hanger-search history and the subscription status linked to your account.
  • Settings and other data stored for your account in BikeOffice.

What is kept

  • Purchase records held by Google Play or the App Store. These are kept by Google and Apple under their own policies, not by us.
  • Usage analytics (PostHog) linked to your account. To have these erased as well, email [email protected] from the account's email address and we delete them within 30 days.

Can't sign in? Email [email protected] from the account's email address and we delete the account within 30 days. See also our privacy policy.